Privacy Policy

1. Overview

This Privacy Policy explains how HypeChat collects, uses, and protects personal information provided by users and creators during registration, usage, and transactions.

2. Information We Collect

For All Users:

• Name
• Email
• Phone Number
• IP address
• Device/browser data

For Creators (KYC):

• PAN Card
• Aadhar Card
• Bank Details
• Profile Photo
• GSTIN (optional)

3. How We Use Your Information

• To facilitate platform services (e.g., paid chats, highlights)
• To process payments and verify identities
• For legal and tax compliance (TDS, GST)
• To send notifications, updates, or support messages

4. Data Sharing

• With payment processors for transaction handling
• With tax authorities as required by Indian law
• Never sold to third parties for marketing

5. Data Retention

We retain personal data as long as your account is active or as needed for legal, regulatory, or business purposes.

6. Your Rights

You may request to update or delete your personal data by contacting support@hypechat.live.

Deletion of data may result in termination of service access.

7. Cookies & Analytics

HypeChat uses cookies to personalize your experience and analyze traffic. You can control cookie settings in your browser.

8. Security

We use SSL encryption, firewalls, and secure payment APIs to protect user data. However, no system can be 100% secure.

9. Updates

We may update this Privacy Policy periodically. Users will be notified of material changes via email or app notifications.

10. Contact

For any questions, contact:

📧 support@hypechat.live